Terms
Last updated 11 November 2026
These terms cover this website and its waitlist. Lineage Bureau is operated by The Burrow Digital.
The waitlist
Joining the waitlist is free. It does not create a contract for research services, and it does not oblige you to buy or us to accept a commission. You can leave the waitlist at any time by emailing hello@theburrow.digital or using the unsubscribe link in any email from us.
Founding clients
The first 50 email addresses to join the waitlist are founding clients. A founding client receives 10% off the quoted price of their first commission and priority in scheduling. The offer belongs to the person who joined, cannot be transferred or exchanged for cash, and applies to a commission accepted within 12 months of the date we first invite that person to a consult.
Prices
Prices on this website are starting prices in Australian dollars and are a guide only. Each commission is quoted individually in writing after a scoping consult. The written quote, once you accept it, is the price. Starting prices may change before commissions open; a founding client's discount is not affected.
What the service will and will not do
The planned service researches the history of families using historical records. It does not locate, monitor or investigate living people. Research can establish only what surviving records support, and no particular finding can be guaranteed. The terms of each commission, including scope, delivery and refunds, will be set out in a client agreement provided with the quote.
Examples on this website
The case file and report page shown on this website are illustrations. The people and records in them are invented.
Your rights
Nothing in these terms limits any right you have under the Australian Consumer Law.
Governing law
These terms are governed by the laws of Queensland, Australia.