Privacy policy

Last updated 11 November 2026

Lineage Bureau is operated by The Burrow Digital. This policy explains what this website collects, why, and what you can ask us to do with it. The service is in a waitlist phase, so this policy covers the waitlist. A separate client agreement will cover research commissions before any are accepted.

What we collect

• Your email address, when you join the waitlist.
• Your answers to the four optional questions, if you choose to answer them: what prompted your interest, where your family comes from, your budget range and your preferred timing.
• How you arrived, if the link you followed carried a source tag or another person's referral code.
• A scrambled fingerprint of your internet address. We convert it with a one-way function before saving it, so we can limit bulk sign-ups without keeping the address itself.

We do not ask for your name, phone number, date of birth or any detail about your relatives at this stage.

What we do not do

• This website sets no cookies and runs no analytics, advertising or tracking code.
• It loads nothing from other companies' servers. Fonts and scripts are served from this site.
• We do not sell, rent or share the waitlist with anyone.

How we use it

We use your email address to tell you when commissions open, to invite you to a scoping consult, and to send occasional updates about this service. We use your answers to prepare for that consult and to decide the order in which we contact people. Every email includes a way to unsubscribe.

Where it is kept

Waitlist records are stored on a server we manage, in files readable only by the service itself. Access is limited to the operator.

Your choices

Email hello@theburrow.digital from the address you signed up with to see what we hold about you, to correct it, or to have it deleted. We act on deletion requests within 30 days and usually much sooner.

Complaints

If you believe we have mishandled your information, contact us first at hello@theburrow.digital so we can put it right. You may also complain to the Office of the Australian Information Commissioner at oaic.gov.au.

Changes

If this policy changes in a way that affects people already on the waitlist, we will email them before the change takes effect.